Plexis Customer Care provides customers with well-informed, professional support throughout the entire life cycle of their Plexis software solutions. From installation through training, implementation, project management, and business analysis, Plexis Customer Care provides ongoing technical support with the resources and expertise that customers need when they need it.

To provide complete implementation and support services to our customers, Plexis employs an expert staff of Project Managers, Business Analysts, Technical Trainers, Technical Consultants, and Technical Support staff. Key software design and development professionals in our Engineering division supplement Plexis Customer Care staff as needed to deliver customization and specialized enhancement solutions to our customers.

Plexis Training: Tailored to Your Organization's Needs

Plexis provides training in all aspects of the system's processing functions. Plexis training begins prior to implementation and continues throughout the life of a customer partnership.

Plexis Implementation Services: Delivering Results for Your Organization

Plexis deploys experienced project managers and business analysts to work with customers in defining the objectives, risks and detailed implementation plans for all facets of a customer implementation. Then, Plexis implementation staff deliver the expertise and guidance to enable each customer organization to realize the maximum benefit of Plexis software.

Plexis Technical Support: Personal Attention from Dedicated Customer Service Specialists

The Plexis Customer Support Team is committed to understanding the unique requirements of each of our customers. The support team is dedicated to ensuring that every Customer derives benefit to the full potential of our products.

Support Team members are available from 6:00am to 5:00 pm Pacific Time by phone or email.