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Plexis employs an expert technical support staff and trainers to provide complete setup, process and configuration training and support. The purchase of Plexis software includes unlimited technical support via email and phone as part of the annual support and maintenance fee.
The Plexis Customer Support Team is committed to understanding the unique requirements of each of our customers. The support team is dedicated to ensuring that every client is getting the most out of our products and we are key advocates for your needs.
Plexis provides training in all aspects of the system's processing functions. Plexis training begins prior to implementation and continues throughout the life of the software.
The Plexis User Group provides organizations with a dedicated online resource for gaining information specific to Plexis software. The User Group also offers clients the ability to network, gather information about Plexis products, and share industry information.
The Plexis Users Group features an online portal that is open to all clients. The User Group portal provides access to an interactive bulletin board that provides Plexis' users with forums for sharing their experience and solutions; as well as offering software updates and information about the status of client-specific software issues.
The Plexis User Board provides product-specific forums and allows authorized Plexis users to post messages and share techniques for optimizing technology resources. The forums are easy to use and all clients are invited to participate.
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